Tru By Hilton Syracuse North Airport Area Hotel Liverpool, Liverpool

The hotel had comfortable and clean rooms; however, it was a bit small for the price. The service was exceptionally helpful and welcoming, though there was an incident of walking into our room without knocking. The location was fun and colorful, with easy access to the highway and local attractions. The dining options were good, with plenty of choices available. Overall, a mix of positives and some room for improvement.

The hotel's rooms were plain and led to a severe allergic reaction, prompting us to leave abruptly in the middle of the night. While smaller than expected, the rooms were still functional and slightly better than average in my opinion. The service was friendly overall, despite an incident of staff entering our room unannounced. The location was conveniently close to the interstates, but access improvements are needed. Dining options were limited to pre-packaged items.

My stay at the hotel was a mix of positives and negatives. The room was simple and comfortable for a one-night stay, but unfortunately, my partner had an allergic reaction to something in the room, causing us to leave in the middle of the night. The service was a bit hit-or-miss with the morning staff not being as hospitable, though the evening staff were great and helped us with directions. The location was convenient to main roads and attractions, but the dining experience left much to be desired. Overall, a stay with ups and downs.